Refund Policy
Refund Policy
We want you to be completely satisfied with your purchase. If you are not satisfied for any reason, please contact us within 30 days of receiving your order.
Returns
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer's policies.
Non-Refundable Items
- Gift cards
- Downloadable software products
- Some health and personal care items
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, contact us at support@shopatroger.com.
Contact Us
If you have any questions about our refund policy, please contact us at support@shopatroger.com.